After years of living the great life, Touch N Go is now facing a new reality where even a minister is calling for a formal inquiry by a special force to determine what is wrong with this company.
The Ministry of Domestic Trade and Cost of Living will establish a special team to investigate complaints regarding the Touch ‘n Go service. The team will be led by the KPDN Secretary General and will be created in response to recent complaints received by the ministry about TNG services, particularly during the Chinese New Year celebrations.
Salahuddin has plans
The minister, Salahuddin Ayub, stated that the responsible party will conduct a study and TNG management will be asked to address complaints and grievances. Reports will be given to the ministry for each case, in order for issues to be monitored.
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