Shopee, one of Southeast Asia’s largest E-commerce platforms is being urged by Malaysians to bring back courier options for shipping. This is due to the fact that many are unsatisfied with certain couriers. It is stemmed from some couriers that are not performing well in terms of delivery timings and the quality of their service.
Shopee needs to bring back courier choices
Netizens state that a few years back, we had the option to choose from either Shopee Express, J&T Express and PosLaju. It appears that a majority of people prefer PosLaju instead of J&T Express. Furthermore, it appears that Malaysians are not forgiving J&T for their past of allegedly not paying their riders well and their poorer service when compared to the rest.
Others state that they actually miss the days when Shopee offered free shipping. Now it seems that a number of customers are going back to physical shopping due to having to pay for shipping fees if they order online. There are others that claim they are Lazada shoppers now due to the more convenient options the platform offers.
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