kazimahmood
UX/UI Designer at - Adobe
In a recent alarming incident, a GrabFood rider was caught on surveillance camera footage drinking a customer’s McDonald’s Milo just before delivering the order. The customer, initially unaware of the incident, shared the video on TikTok, which quickly gained attention. After receiving the tampered drink, the customer confronted the rider, who appeared baffled.
GrabFood rider
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He eventually contacted Grab, received a full refund, and expressed willingness to cooperate with other food delivery platforms for further investigation. Grab responded by banning the delivery partner. However, the food delivery industry will remain vulnerable to tampering by its partners after this incident. Right? Would you trust your rider now with your food and drinks?
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