In April 2024, Citigroup accidentally credited USD81 trillion into a customer’s account instead of USD280. Recently, another error from the same month surfaced, where a staff member’s copy-paste error resulted in a USD6 billion transfer.
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Citigroup Staff’s Copy-Paste Error Transfers USD6 Billion
The mistake was detected the next day and reported to regulators. Citigroup assured that it had no impact on the bank or client and has since implemented enhanced preventative measures to avoid such errors in the future.
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