Hundreds of Malaysians on Twitter are blasting the authorities for what they call a failed system in the passport collection services. Many are giving examples of the pain they are going through to collect their ‘renewed’ passports online.
MyONLINE*PASSPORT is an online platform for Malaysians to renew their passports. Payment for online applications can be made via credit card or direct debit (FPX). This is what the Immigration Department portal says, adding that applications made before 3 PM will be processed the same day.
It also says a collection date and time will be provided depending on the date and time the application was made. The MP for Tanjung Malim, Chang Lih Kang also commented saying, “Passport application super-efficient, can be done online. However, passport collection macam sial. When can we learn?”
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