AirAsia has a reputation for delays and technical issues, as well as exorbitant costs, in recent months. Customers are dissatisfied with the frequency with which these events occur. A netizen recommended that Malaysia Airlines, Batik Air Malaysia, or Firefly run a campaign to capitalise on the situation.
Netizens are saying that the money they paid for AirAsia flights during the closure is effectively wasted. A Sabahan Twitter user inquired if the government could reinstate boat service to Semenanjung, citing the airlines’ exorbitant rates.
Many people believe that Malaysia Airlines can compete with AirAsia since they bring good prices and services. MYAirline has been mentioned as a new competitor to AirAsia, but it has yet to commence operations.
