Finally, a Minister seems to agree with citizens that there are tonnes of standard operating procedures (SOPs) in place and they are complicated and difficult to understand.
Health Minister Khairy Jamaluddin says this was why he and several other ministers are working to level the “mountains of pages” being used by the National Security Council (NSC) and replace them with a more public-friendly version.
“I think there are too many sectoral SOPs that are too specific. I think we need to make it general, make it applicable across sectors.
“We need to be clearer to people. Should a particular area see an outbreak, then we move to a second category where the SOPs are again very clear.”
