NEW: Maybank user finds over RM400m in her bank account…

Maybank, Malaysia’s largest bank, left a client astonished when over RM400 million appeared in her account due to a glitch. Hafidzah Abdullah, director and co-founder of Malaysia HR Forum, faced a convoluted process to report the error and regain account access. Maybank blocked her account without notifying her, prompting a visit to the bank for resolution.

Maybank user Woes

The three-day ordeal during the salary payout period became a “comedy of errors.” Maybank’s EVP, Shaikh Munir Ahmad, responded on LinkedIn, promising resolution. Other commenters shared similar issues, highlighting challenges with customer service and inconvenience caused by the glitch.