After waiting nine hours for their flight, passengers were told the plane wouldn’t be flying. Passenger Lin recounted the frustration and poor handling by the airline. Scoot TR403 was set to depart Malacca at 10:15pm but faced delays due to weather.
Frustration Mounts as Malacca-SG Flight Delayed for Nine Hours
The plane arrived late, and after more delays, passengers were finally allowed to board at 2:30am. However, the plane’s engine failed to start. Lin demanded RM6,200 in compensation for hotel and transportation costs. Scoot later apologized, citing a malfunction with the airport’s fuel truck.
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