SINGAPORE — A Grab driver was caught on video watching TikTok throughout a 21-minute trip on Oct 31, raising passenger safety concerns. The passenger, who paid $29.50 for the ride to Craig Road, said the driver only stopped watching in the final minutes to check directions. After filing a complaint, she was informed the driver had only received a warning.
Grab Driver
Following public attention, Grab suspended the driver and issued a full refund. A spokesperson reiterated Grab’s zero-tolerance policy toward unsafe conduct and said repeat offenders risk permanent removal from the platform to ensure passenger safety.
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