Prime Minister Datuk Seri Anwar Ibrahim emphasized that banks must compensate fraud victims if negligence is proven. According to reports, this is mandated under the Criminal Procedure Code (CPC) Act 593. Anwar cited Section 413, which has already seen RM178,407 returned to victims.
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PMX says Banks NEED to be Responsible over Customers Losing Money Through Scams
However, netizens feel that nothing much will change other than banks will strengthen their security to an even higher level. This is to ensure that their customers, and thus them, will not lose money unnecessarily.
Others feel that the banks will have to pay out their customers who lost money through scams via pocket or insurance. However, the root problem is still unsolved as the perpetrators may not be caught according to an X user.
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