Visa has topped the first-ever AI maturity index for the payments industry, released by Evident. Mastercard and PayPal followed in second and third place, while fintechs Stripe and Block ranked fifth and sixth, showing how quickly newer players are building AI strength.
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Visa Leads Payments in AI Maturity
The report highlights heavy investment in AI talent, with PayPal employing over 4,000 specialists and Stripe and Block dedicating more than 10% of their workforce to AI. Despite nearly 100 use cases documented, none of the 12 companies disclose ROI from their AI efforts. Analysts warn transparency will be the next competitive milestone in payments innovation.
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