There is a growing trend where some e-hailing drivers would prefer to ignore their passengers once a job has been accepted. They would then either tell the customer to cancel their trip or ignore the customer and drive in a different direction altogether. Users are frustrated with the situation.
Consumers tired with e-hailing drivers avoiding passengers
Additionally, the user claims that these drivers tend to ignore those who got them with a lower fare. It appears that the high demand fares are what is preferred among the drivers as they might possibly receive a higher profit margin.
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