A social media post by Jabatan Pendaftaran Negara Malaysia (JPN) has gone viral after sharing a tip on how to replace a damaged MyKad more conveniently. The post suggested that users could utilise the MyPhone-In service instead of going through the usual counter process.
JPN’s MyKad Replacement Tip via MyPhone-In Service Goes Viral
According to the post, individuals with damaged identification cards that do not require changes to personal details can call a dedicated hotline to arrange the replacement. Once processed, the new MyKad can be collected at a designated counter, potentially saving time and avoiding long queues.
The tip drew mixed reactions online, with some users appreciating the convenience, while others questioned accessibility and response rates of the hotline. The discussion reflects ongoing public interest in improving efficiency and service delivery within government agencies.
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