In Singapore, e-commerce scams continue to proliferate, emerging as a prevalent form of fraudulent activity, as highlighted by the Ministry of Home Affairs (MHA). These scams typically involve online transactions for goods and services that are never delivered despite payment. According to the police’s annual scams and cybercrime brief on February 18, 2023, the reported cases of e-commerce scams have escalated dramatically. In 2023 alone, a staggering 9,783 cases were documented, representing a twofold increase from the previous year’s count of 4,762.
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Of particular concern is the notable rise in scams orchestrated through Facebook, where nearly half of all reported incidents occurred. The number of cases attributed to this social media platform skyrocketed from 1,138 in the preceding year to 4,550 in 2023, underscoring the platform’s vulnerability to exploitation by scammers.
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